Return Policy
Eligibility for Return
- Items must be returned within 14 days of delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- Custom or personalised items and the Hampers are non-returnable unless they arrive damaged or defective.
Process
- To initiate a return, please email us with your order number and reason for the return.
- We will provide you with instructions and a return address.
Return Shipping
- The customer is responsible for return shipping costs .
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days, and a credit will automatically be applied to your original method of payment.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days, and a credit will automatically be applied to your original method of payment.
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